Privacy Policy

1. Introduction

EGN Eugene Masonry values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you request a quote, schedule a consultation, contact us, or otherwise interact with our services. This information may include:

• Name and contact information (email address, phone number, mailing address)
• Property address and details about your masonry project
• Payment and billing information
• Communications you send to us
• Any other information you choose to provide

We may also automatically collect certain information about your device when you visit our website, including your IP address, browser type, operating system, and browsing behavior.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our masonry services
• To communicate with you about your project, including estimates and scheduling
• To process payments and maintain billing records
• To respond to your inquiries and provide customer support
• To send you updates, newsletters, and promotional materials (with your consent)
• To comply with legal obligations and protect our legal rights
• To improve our website and marketing efforts

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted third-party vendors who help us operate our business (such as payment processors or scheduling tools), under strict confidentiality agreements.
• Legal Requirements: We may disclose information when required by law or to protect our rights, safety, or property.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We maintain project records and client communications for business and legal purposes.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications
• The right to object to or restrict certain processing activities

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences, but disabling cookies may limit certain features of our website.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

EGN Eugene Masonry
856 Olive St #105
Eugene, OR 97401
Phone: (458) 247-1751
Email: hi@eugenemasonry.com